Thanks for reaching out to FuturLab Support.
If you're experiencing issues joining or hosting an online multiplayer session in PowerWash Simulator on Apple Arcade, please try the following steps:
- Ensure all players have an active Apple Arcade subscription.
- Ensure all players are signed in to Game Center using their Apple Account.
- Ensure all are running the latest version of PowerWash Simulator and have updated their device to the latest available operating system.
Additionally, you can try the following workarounds:
1. Restart PowerWash Simulator completely.
- Open the Settings app and confirm you are signed in to Game Center.
- Launch the game again and try inviting or joining your friend.
2. Try a different network
Network restrictions can sometimes prevent multiplayer connections.
- Switch between Wi-Fi and mobile data (where available), or connect to another Wi-Fi network.
- If you're using a VPN, temporarily disable it before trying again.
- Once connected to a different network, create a new multiplayer session and test the connection.
If the issue continues after trying the steps above, please provide more information about the problem:
- The operating system version on each device.
- Whether you're unable to host, unable to join, or become stuck while connecting.
- Whether the issue affects one specific friend or everyone you try to play with.
- Any error message or screenshots, if available.
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